Terms & Conditions

Last Updated: January 29, 2025

1. Introduction

Welcome to StencilAir ("we", "our", "us"). These Terms & Conditions govern the use of our website stencilair.com (the "Site") and apply to all purchases made through the Site. By using our Site or placing an order, you agree to comply with these Terms.

2. Definitions

Buyer (Customer): Any person who places an order on our website.
Seller (StencilAir): Lionx Roman Korniienko, NIP: 6751793085.
Products: Reusable stencils and related accessories available for sale.
Order: A confirmed request to purchase a product from our website.

3. Use of the Site

By using our Site, you agree to:

Provide accurate personal and payment details.
Use the Site only for lawful purposes.
Not attempt to interfere with our website’s security or operations.
Not resell or distribute our products without prior written consent.

4. Ordering Process

Orders are placed via stencilair.com.
All orders are final once confirmed; cancellations are not accepted.
StencilAir reserves the right to refuse any order if fraudulent activity is suspected.

5. Pricing & Payment

All prices are listed in USD unless otherwise specified.
Payment methods: Stripe, PayPal.
All payments must be completed before an order is processed.
Taxes may apply based on the Buyer’s location.

6. Shipping & Delivery

Processing time: 1 business day.
Shipping methods: USPS (USA) and international couriers.
StencilAir is not responsible for shipping delays caused by third-party couriers.
Tracking information will be provided after order dispatch.

7. Returns & Refunds

We only accept refund or exchange requests for damaged or defective products.
Requests must be submitted within 30 days with photo or video proof.
Refunds are issued via the original payment method.
No returns are required for defective products.
For international orders, only refunds are provided (no exchanges).

8. Intellectual Property

All stencil designs, branding, and website content are the intellectual property of StencilAir. Unauthorized reproduction or distribution is strictly prohibited.

9. Limitation of Liability

StencilAir is not responsible for:

Improper use of products by the Buyer.
Delays caused by third-party shipping carriers.
Customs duties or import taxes.
Losses resulting from technical issues on our Site.

10. Privacy & Data Protection

We collect and process customer data in accordance with our Privacy Policy. By using our Site, you consent to data collection and processing as described in our policy.

11. Force Majeure

StencilAir is not liable for delays or failure to fulfill obligations due to circumstances beyond our control, including natural disasters, government regulations, and supply chain disruptions.

12. Governing Law

These Terms & Conditions are governed by the laws of the country where StencilAir is registered. Any disputes shall be resolved in accordance with these laws.

13. Amendments to Terms

StencilAir reserves the right to update these Terms at any time. The most recent version will be posted on this page, and continued use of the Site constitutes acceptance of the new Terms.

14. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

StencilAir
Legal Name: Lionx Roman Korniienko
NIP: 6751793085
Phone: +48 577 128 307
Email: support@stencilair.com
Website: stencilair.com