Privacy Policy

Last Updated: January 29, 2025

1. Introduction

Welcome to StencilAir ("we", "our", "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website stencilair.com (the "Site") or purchase our products.

By using our Site, you consent to the terms outlined in this Privacy Policy.

2. Information We Collect

When you interact with our website, we may collect the following types of data:

Personal Information: Name, email address, shipping and billing address, phone number, and payment details (processed securely via Stripe or PayPal – we do not store card details).
Order Information: Products purchased, order history, transaction details.
Technical Data: IP address, browser type, device information, referral sources.
Cookies & Tracking Data: Data collected via Google Analytics, Facebook Pixel, and Google Ads for traffic analysis and marketing.
Marketing Data: Consent to receive promotional emails (only if you subscribe).

3. How We Use Your Data

We process your personal data for the following purposes:

To fulfill and manage orders.
To provide customer service and support.
To send order confirmations, shipping updates, and relevant notifications.
To analyze website performance and enhance user experience.
To run marketing campaigns (with your consent).
To comply with legal and tax obligations.

4. Legal Basis for Processing (GDPR)

For customers in the European Union, we process personal data under the following legal bases:

Contractual Necessity: To process your orders and deliver products.
Consent: For marketing emails (you can withdraw consent at any time).
Legitimate Interests: To analyze site traffic and prevent fraud.

5. Sharing Your Data

We do not sell your personal data. However, we may share information with:

Payment Processors: Stripe and PayPal for secure transactions.
Shipping Services: USPS, DHL, FedEx for order delivery.
Analytics Providers: Google Analytics for tracking site performance.
Legal Authorities: If required by law.

6. International Data Transfers

For EU customers, data may be transferred outside the EU (e.g., to the USA). We ensure protection through:

Standard Contractual Clauses (SCCs) under GDPR.
Privacy Shield certification (for US-based services).

7. Your Rights

Under GDPR and CCPA, you have the right to:

Request access to your personal data.
Correct inaccurate information.
Request deletion of your personal data (unless legally required to keep it).
Withdraw marketing consent at any time.
Request a copy of your data in a portable format.

To make a request, contact us at privacy@stencilair.com.

8. Cookies & Tracking

We use cookies for essential website functions and analytics. You can manage cookie settings in your browser.

9. Data Retention

Order Data: Stored for 5 years for tax purposes.
Marketing Data: Retained until you withdraw consent.

10. Security Measures

We use SSL encryption, secure storage, and access controls to protect your data.

11. Children’s Privacy

Our website is not intended for users under the age of 16, and we do not knowingly collect data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new "Last Updated" date.

13. Contact Information

If you have any questions about our Privacy Policy, please contact us:

StencilAir
Legal Name: Lionx Roman Korniienko
NIP: 6751793085
Phone: +48 577 128 307
Email: privacy@stencilair.com
Website: stencilair.com